This website is operated by through the site, the terms, “we”, “our”, and “us” refer to or/and My Clinic. My Clinic provides the information, tools and services available from this site to you, the user/visitor conditioned upon your acceptance of all terms, conditions, policies and notices stated here. In this Terms and Condition, you understand that:

“Account” is the form you fill in online where you place your personal information for ordering products through our website.

“You” is the term used for our customers that places order through our website.

“Customer(s)” are/is individual that perform transaction and make purchase through our online store/website.

“Product” is the goods that we display and sell through the website.

“Order” is the product listed along with the description and total prices placed after purchased.

“Confirmation of order” is the email that will be sent to you through your email with the content being the lists of products that had been purchased and also the total and unit prices for each products (including tax, if any, and price of delivery).

“Site” or “Website” (used simultaneously) refers to Clinic)

By visiting our site and purchasing our products, you agree to accept the service and by that, you are bound to the “terms and conditions”, and/or “terms” including all those other terms and conditions and policies referred herein and/or available by hyperlink.

These terms and conditions applies to all visitors that uses our website without limitation to browser, vendors, customers, merchants, and/or contributors of content.


We, My Clinic, to the extent permitted by law, we reserve the right to refuse any service for any reasons at any given time.

By visiting our site, you understand that your personal information(not including Credit Card information or any payment gateways) will be transferred unencrypted. However, Credit Card information and any other payment transfer information will always be encrypted.


By visiting our website or site, you agree to the Terms and Conditions and Terms and Service made by My Clinic/ And by that, you also agree that you are of 18 years of age and has given us the consent to use this site. You are not allowed or permitted to transmit any malicious software of any form that causes destruction and failure to this website and its whole system.

You understand that any breach or violation in using this website will cause you to be terminated from any form of services provided by My Clinic to you.


Note that prices for our products and services are subject to change without prior notice at any time.

By visiting our website, you agree we reserve the right at any time to discontinue or modify any information regarding products and services.

To the fullest extent permitted by law, we shall not liable to you or to any third-party for any modification, price change, suspension or discontinuance of service.


Some products and services may be available online through the website. By visiting our website, you agree and understood that certain products and services may be limited in terms of quantity and subject to any changes made by My Clinic. We have made every effort to display the products online that can be seen through your computer screen like it is in our physical store. However, we cannot guarantee that the image of the product will portray the exact picture of the product as your computer monitor may not display the accurate picture of the product.

We will not guarantee that the quality of the products will meet your exact expectations as different customers will experience different result on products in a different period of time.


The payment of product must be in a full amount during the time of ordering and you also must provide us the details of your credit card and debit card or any payment information needed to do the transaction. By submitting to this transaction, you agree that your encrypted personal information is transferred through the network to the third party.

In order to make payment transaction, your card account must have sufficient funds to make payment to us. Provided that you use online transaction payment to purchase the products, you agree that all the details provide to us is correct and you shall be responsible for any false claim details. We reserve the right to obtain validation of your payment details before providing you with the Product.


We will deliver your products based on the information that you have given to us after you have registered through our website. Note that we will only delivers the goods to you after you have made your complete purchase through our website. However, we cannot promise the exact date of the delivery as the delivery schedule are different from time to time, subject to the date and holiday seasons in Malaysia.

Know that we deliver in a standard packaging, and any special request by you will subject to additional charges. All risk on the product will be passed on to you upon delivery and we will not be liable for loss or destruction of the product. During opening the packaging, we suggest you to be careful especially when opening the packaging with a sharp object. You agree to hold responsible to any damage caused upon the process of opening the packaging we sent you.